With so many years of experience, we know how to work with salt and how to avoid most serious technical problems. For that reason, our equipment is made of good materials and is simple. IIRIS halogenerators don’t have too many extra features and technical add-ons which can break and cause unnecessary delay to the customer. Our halogenerators are designed to last at least for 10 years with some minor maintenance in between.
IIRIS equipment is CE certified and follows ISO and GMP.
Service and support:
All our halogenerators have 24 months warranty period.
Our head of the tech team has experience since the beginning of our product development. There are almost no problems that his eyes have not seen or that he has not found a solution to. By using skype video conference and other modern communication methods, the problems will find quick solutions all over the globe. Often times, service is not limited to office hours and is available during weekends as well. If necessary, parts are shipped to the customer.